What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number, and the wallet details you link — DANA, OVO, or GoPay — to process deposits and withdrawals. We collect this because we need it to verify your identity, process transactions, and keep your
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account secure. When you use the platform, we also collect device and session data: your browser type, IP address, and interaction logs. This helps us detect unusual login attempts and protect your account from unauthorised access. We do not sell this data to third parties. We
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may share limited data with payment processors — only what is necessary to complete your DANA, OVO, or GoPay transaction — and with fraud-prevention services that help us keep the platform fair. We retain your account data for as long as your account remains active. If
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you close your account, we keep certain records for the period required by applicable rules in eligible regions, then delete or anonymise them. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate details, or request
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deletion where permitted. Use the contact steps in the Support section to reach us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.